Please refer to our return policy here.

Register your return on our return page.

As soon as your order is shipped you will receive a shipping confirmation with a tracking number via email.

Our team is working hard to dispatch your order the next business days, but slight delays may occur. Please note that shipping times may vary depending on your location and chosen carrier. Thank you for your patience, we’re excited for you to receive your SNGIA order.

We ship worldwide. Shipping costs and delivery times vary depending on your location and the shipping method chosen at checkout. You will receive a tracking number once your order has been dispatched.

Yes! All SNGIA jewelry comes in elegant packaging, making it perfect for gifting.

Please refer to our Material & Care page for more information on caring for your jewelry.

You can reach our support team by email at hello@sngia.com or through our contact us page. We aim to respond to all inquiries within 24 hours.